Orders

Order Tracking

Where possible a tracking number will be provided. This will be saved in your order which you can view online. When a tracking number is available, it will also be emailed to you during the order process. If you a tracking number is not available, you will still be notified as soon as the order has been processed and shipped out to you.

What if my order doesn’t arrive?

Please contact our support team and we will look into your order and provide further assistance.

How do I cancel my order?

Unfortunately once an order has been placed it is not possible to be cancelled. Please ensure that you take care when placing your order.

Can I add items to my order after I have hit the place order/confirmation button?

As soon as your order is made, it is immediately processed. A new order will need to be placed for any additional items.

What are my payment options?

We happily accept Mastercard, Visa or Amex.

What currency can I pay in?

Depending on where you're browsing from, we try to select the best currency for you to pay in. All transactions are processed in the currency shown on the product and checkout pages. Most countries have tax included in the price, if not, the tax will be shown on the checkout page before purchase. Conversion Processing Fees may be charged to you buy your credit card provider. These costs are the responsibility of the purchaser and is not covered by Plan Do Win.